Business Analyst - Organisational Performance
South Eastern Primary Health Network
Apr 2026 – Current
Resume
Senior Business Analyst, 10+ years helping organisations solve complex problems, improve processes and delivering meaningful change.
I specialise in translating business needs into practical, data-informed solutions that improve visibility, reduce costs, and embed sustainable change — across ERP and TMS implementations, reporting and analytics, and end-to-end delivery from requirements through to adoption.
Key achievements
- Led the Warehouse & Distribution workstream for a Dynamics 365 ERP transformation across AU/NZ (800+ users)
- Delivered a seven-figure reduction in operating costs through a multi-site transport management system implementation
- Delivered $3M+ in cost savings through strategic sourcing and tendering across transport, technology, and equipment vendors
- Power BI and Excel super user, building and embedding reporting for 250+ stakeholders
- Redesigned automated warehouse picking path sequencing, lifting operational efficiency by 15%
Experience
Senior Business Analyst
NHP Electrical Engineering Products
Oct 2024 – Feb 2026
Business Analyst – Sales & Marketing
NHP Electrical Engineering Products
Jul 2022 – Oct 2024
Supply Chain Business Analyst
NHP Electrical Engineering Products
Mar 2018 – Jul 2022
ERP Transformation Lead – Warehouse & Distribution
NHP Electrical Engineering Products
Mar 2018 – Apr 2019
Logistics Improvement Manager
NHP Electrical Engineering Products
Dec 2015 – Mar 2018
Logistics Coordinator
GPC Asia Pacific
Dec 2011 – Dec 2015
Skills
Business analysis & delivery
- Requirements & documentation
- Workshop facilitation
- Stakeholder engagement
- Agile delivery (Azure DevOps)
- Process mapping (Visio)
Data, reporting & analytics
- Power BI (DAX)
- Advanced Excel
- KPI design
- Data validation & QA
Transformation & systems
- ERP transformation (Dynamics 365 F&O)
- Transport management systems
- UAT & business readiness
- Change management
Process improvement
- Process optimisation
- Continuous improvement
- Training design & delivery
Education
Master of Business
Supply Chain & Logistics
Monash University
Bachelor of Arts
Management & Psychology
Monash University
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