10+
Years improving operations
Across logistics, supply chain, transport, sales & marketing, and enterprise systems delivery.
Business transformation
Turning complex operational challenges into practical business outcomes.
Combining business analysis, enterprise technology, and data-led decision making to help organisations improve how they work.
Business impact
Evidence, not empty claims.
$9.4M+
Documented cost savings
Delivered through optimisation, automation, and better decisions.
800+
ERP users supported
Delivered via a Microsoft Dynamics 365 F&O transformation, run through Agile delivery in Azure DevOps.
250+
Stakeholders empowered
Actively using the dashboards and reporting I designed and embedded across the business.
Problems worth solving
Better outcomes begin by understanding the real problem.
The goal is never change for the sake of change. It is about identifying the friction points that disrupt your daily work, removing those roadblocks, and creating intuitive ways forward that make sense to the people using them.
Disconnected reporting
Turn fragmented information into useful, decision-ready insight.
Manual processes
Find practical ways to simplify work and reduce avoidable effort.
Complex change
Bring business needs, people, processes, and technology together.
Poor visibility
Create the data foundations leaders need to act with confidence.
Rising operational costs
Find and remove the cost sitting inside transport, sourcing, and day-to-day operations.
Low system adoption
Design the change and training that gets a new system actually used, not just switched on.
Fragmented systems
Bring warehouse, transport, and reporting systems into one coherent picture.
Slow decision cycles
Shorten the time between a question being asked and a confident answer.
How I work
A structured approach to meaningful change.
01
Understand
Clarify the real problem, the context, and the outcome that matters.
02
Analyse
Use process, stakeholder, and data analysis to uncover root causes.
03
Design
Shape practical solutions that fit the business, not just the system.
04
Deliver
Run implementation through requirements, UAT, and Agile delivery.
05
Embed
Support adoption through training, communication, and hands-on change management.
06
Measure
Track the KPIs that show whether the change is actually working.
07
Refine
Use real usage and feedback to adjust, rather than declare victory at go-live.
08
Sustain
Build the habits and reporting that keep the improvement in place.
Selected work
Projects that demonstrate my approach.
01 · Enterprise transformation
ERP Transformation — Warehouse & Distribution
Leading the warehouse and distribution transformation for 800+ users.
Dynamics 365 F&OProcess designChange
02 · Transformation & systems
Multi-site transport management system implementation
27% reduction in transport operating costs
TMSCost reductionNetwork visibility
03 · Cost & sourcing strategy
Strategic sourcing & tendering across transport, technology, and equipment
$3.6M in cost savings delivered through structured sourcing and tendering.
SourcingTenderingCost reduction